Privacy Policy

Ironwood Electronics, Inc. | Revised Draft

Last Updated: August 28, 2026

Introduction

This Privacy Policy explains how Ironwood Electronics, Inc. (“Ironwood,” “we,” “us,” or “our”), located at 1335 Eagandale Court, Eagan, MN 55121, USA, collects, uses, discloses, and otherwise processes personal information through our interactions with you, our products and services, and our website at https://www.ironwoodelectronics.com.

When you visit our website, we may collect information automatically as you navigate the site and information you voluntarily provide when you register or log in, request a quote or information, make a purchase, contact us, subscribe to product announcements or other marketing communications, or use other interactive portions of the website.

For purposes of this Policy, “personal information” generally means information that identifies, relates to, describes, or can reasonably be linked with an individual, subject to applicable law.

Personal information we collect and purposes

Sensitive personal information

Certain information used to access an account, such as account log-in information together with a password or other credentials, may be treated as sensitive personal information under some state privacy laws. Ironwood does not use or disclose sensitive personal information for purposes that would require a right to limit under applicable law.

Ironwood’s prior privacy notice listed additional categories that may be considered sensitive or specially regulated under some laws. This revised Policy is intended to describe the information practices supported by Ironwood’s current public website and services and should be reviewed if Ironwood begins collecting additional sensitive categories.

Sources of personal information

• You, when you submit forms, create or use an account, request information or a quote, make a purchase, contact us, or subscribe to communications.
• Your interactions with the Ironwood website, including information collected through cookies and similar technologies.
• Public sources, where appropriate.
• Service providers and business partners that support our products, services, transactions, website, and business operations.
• HEICO Corporation and other affiliated entities, where applicable.

Disclosure of information to third parties

We may disclose personal information to service providers and other third parties that support our business, subject to applicable law. These may include:

• Website hosting, IT, cybersecurity, and website support providers.
• Analytics and measurement providers.
• Payment, transaction, order fulfillment, and related service providers.
• Email, communications, and marketing service providers.
• Professional advisers and other vendors that support business operations.
• HEICO Corporation and other affiliated entities.
• Government authorities or other parties when disclosure is required or permitted by law.
• Parties involved in a merger, acquisition, financing, reorganization, sale of assets, or similar corporate transaction.

Reasons we collect, use, retain, and disclose personal information

• Provide requested products, services, information, quotes, and customer support.
• Create, administer, and secure website accounts.
• Process payments, orders, and other transactions.
• Respond to inquiries and communicate with customers and prospective customers.
• Send product announcements and other marketing communications where permitted.
• Operate, maintain, secure, analyze, and improve our website, products, and services.
• Detect and prevent fraud, security incidents, misuse, and other unauthorized activity.
• Maintain business records and administer business relationships and contracts.
• Comply with applicable laws, regulations, legal processes, and contractual obligations.
• Protect the rights, property, and safety of Ironwood, our customers, and others.
• Support corporate transactions and other legitimate business operations.

Cookies and similar technologies

We use cookies and similar technologies on our website. Non-essential tracking technologies are subject to the consent and preference choices provided through our Cookie Preferences Management Tool. Please review our Cookie Policy for additional information.

Data security, integrity, and retention

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. No security measure is perfect or impenetrable, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including providing requested products and services, maintaining business relationships and records, complying with legal and regulatory obligations, resolving disputes, enforcing agreements, and protecting legal rights.

Third-party links and social media

Our website may contain links to third-party websites, services, distributors, manufacturer representatives, social media platforms, or other resources that we do not operate. This Privacy Policy does not govern those third parties. We encourage you to review their privacy notices before providing personal information.

Do we sell or share personal information?

Ironwood does not sell personal information in exchange for monetary consideration. Ironwood’s prior privacy notice states that it had not sold personal information during the preceding twelve months. Some disclosures involving advertising, analytics, or similar technologies may be considered a “sale,” “sharing,” or targeted advertising under certain state privacy laws even when no money is exchanged.

Where applicable, you may opt out of covered sale, sharing, or targeted advertising through our Cookie Preferences Management Tool and through legally recognized universal opt-out preference signals.

Global Privacy Control and other opt-out preference signals

Where required by applicable law, we recognize legally recognized universal opt-out preference signals, including Global Privacy Control (GPC), as requests to opt out of applicable sale or sharing for the browser or device sending the signal. Because these signals may be browser- or device-specific, you may need to enable them separately on each browser or device.

U.S. Consumer Privacy Rights

Depending on your state of residence and subject to applicable exceptions, you may have rights regarding your personal information, including:

• Right to know or confirm whether we process personal information and obtain information about our practices.
• Right to access personal information we maintain about you.
• Right to request correction of inaccurate personal information.
• Right to request deletion of certain personal information.
• Right to obtain certain personal information in a portable format.
• Right to opt out of certain sales, sharing, targeted advertising, or other covered processing.
• Right to limit certain uses or disclosures of sensitive personal information where applicable.
• Right not to be discriminated or retaliated against for exercising applicable privacy rights.
• Right to appeal certain decisions concerning a privacy request where provided by law.

How to exercise your privacy rights

To exercise an applicable privacy right, contact Ironwood Electronics at info@ironwoodelectronics.com, call 952-229-8200, or write to 1335 Eagandale Court, Eagan, MN 55121, USA. We may request information reasonably necessary to verify your identity and process your request. Authorized agents may submit requests where permitted by applicable law, subject to appropriate verification and proof of authorization.

You may opt out of direct marketing communications by using the unsubscribe mechanism included in our marketing emails or by contacting us at the address above.

Third-party vendors

We may use third-party companies and individuals to perform functions on our behalf, including website hosting and support, analytics, communications, payment and transaction support, security, and marketing. These parties receive access to personal information only as reasonably necessary to perform services for us and are subject to applicable legal and contractual obligations.

Business transfers

If Ironwood or all or part of its business or assets is sold, merged, reorganized, financed, or otherwise transferred, personal information may be transferred as part of that transaction, subject to applicable law.

Compliance with law and safety

We may disclose personal information when we believe in good faith that disclosure is necessary or appropriate to comply with applicable law or legal process, enforce our agreements, protect our rights or property, investigate fraud or security issues, or protect our employees, customers, or the public.

Passwords and account security

If you maintain an account on our website, you are responsible for maintaining the confidentiality of your account credentials and should not disclose your password to third parties.

Children’s privacy

We do not intentionally collect personal information from children under the age of 13.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Policy on this page and update the date shown at the top. We encourage you to review this Policy periodically.

Consumers with disabilities

This Privacy Policy is intended to be provided in a form accessible to consumers with disabilities.

How to contact us

For questions or concerns about this Privacy Policy or our privacy practices, contact Ironwood Electronics, Inc., 1335 Eagandale Court, Eagan, MN 55121, USA; email info@ironwoodelectronics.com; phone 952-229-8200.